Shostack + Associates

Yes. Standard shipping is included in the price of the Physical Engagement Pack. Please note that standard shipping does not include customs or disbursement charges.

Shipping times will depend on your location. Most people will receive their Physical Engagement Pack in 7-10 days. Don't worry, everything you need to begin and complete your self-paced learning is included in the learning management system.

You have 30 days to complete your self-paced course. Everything you need to begin and complete the course is included in the learning management system. Waiting for your physical engagement pack only means that you will have less time to complete the training.

When you receive an international shipment, you may be required to pay customs fees and/or taxes before the package can be delivered to you. These charges are determined by the customs authorities in the destination country and are based on factors such as the type of goods, their value, and the applicable laws and regulations. Here's why you might be asked to pay these fees: 1. Customs duties: These are taxes imposed by the government on goods imported into the country. The purpose of customs duties is to protect domestic industries, generate revenue, and regulate the flow of goods across borders. 2. Value-Added Tax (VAT) or Goods and Services Tax (GST): Many countries have a VAT or GST system, which is a consumption tax levied on goods and services. When you import goods, you may be required to pay VAT or GST on the value of the goods. 3. Excise duties: Some specific goods, such as alcohol, tobacco, or luxury items, may be subject to additional excise duties imposed by the government. 4. Disbursement fees: Courier companies may charge a disbursement fee to cover the costs they incur on behalf of the sender or recipient, such as paying customs duties or taxes to clear the package through customs. It's important to note that customs fees and taxes are not included in the shipping charges you pay to the sender or the courier company. These charges are separate and are determined by the customs authorities in the destination country. If you have any questions about the specific customs fees and taxes applicable to your shipment, please contact your local customs authority or the courier company handling your package. They will be able to provide you with more information based on the specific details of your shipment and the applicable laws and regulations in your country.

A disbursement fee is a charge that the courier company applies to cover the costs they incur on behalf of the recipient. Disbursement fees are separate from standard shipping fees and are usually based on the actual costs incurred by the courier company. These fees may not always be apparent at the time of shipping. When a package is shipped internationally, the courier company may need to pay customs duties, taxes, or other fees on behalf of the recipient to clear the package through customs. The disbursement fee covers these costs.